Conflict Management: Getting to Yes

Registration: $125 (lunch on your own)
Date: November 28, 2017
Time: 10:00 AM – 3:30 PM

Conflict – it’s everywhere –from minor squabbles with your child, or angst with a neighbor to major disagreement(s) with a partner and/or colleague. And it’s invariably present when we work on complex environmental challenges – internal to your organization such as a conflict among board members, or a staff issue to external to your organization like differing views within and among your stakeholders and/or members. Conflict can be both frustrating and worrisome as well as an opportunity for growth and a chance for new thinking.

This workshop is for you if you:

  • Experience conflict in the environmental arena – either professionally or personally
  • Get stuck trying to resolve disputes you encounter
  • Want to increase your self-awareness of your preferred method for dealing with conflict
  • Are interested in key concepts and tools for better handling conflict

During this four part participatory session, you’ll walk away with a better understanding of how you approach conflict and ways to make your experience of conflict more productive and constructive.

In segment one, we’ll explore our biases and perceptions to conflict as we get acquainted. You’ll also look at sources and types of conflict in the environmental sphere, and what we’re having conflict about (e.g., who gets what, value differences).

In segment two, we’ll use a self-assessment tool to identify your preferred style of dealing with conflict. Then, working with others with both similar and different styles to your own, we’ll look at what kind of situation(s) your preferred style works best and other styles you might adopt in appropriate circumstances.

Featuring a short movie, segment three will explore the concepts of “positions,” “needs,” and “interests.” Grasping these ideas is essential to being able to productively work with conflict. And we’ll investigate how to generate potential solutions to the conflicts by getting past simple brainstorming and premature judgment.

In segment four you’ll learn about “active listening.” We’ll practice “paraphrasing,” and “yes and” individually and in small groups as well as gain insights from the work of other small groups. We’ll finish our day with reflecting on how you can apply information from our day in conflicts you are facing now or may face in the future.

Come join us and leave with a better sense of how to make conflict work for you!

Handouts, worksheets and sources for further information will be provided.